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  • Perth (08) 9200 4201
  • Melbourne (03) 8692 6640

Exclusive Charters

 
It was an easy process dealing with OneIT. The Project Manager was our main point of contact throughout and would always see “logic” in what we were after. We would like to thank you for your professional service and for providing us with a great system.
 
Barry Baker
Director

Job Management & Booking System

The new Exclusive Charter web-based system makes it an easy process for customers and partners to book and manage charters.

Issues

As the longest running boat agency in Perth, Exclusive Charters has a fleet of 30 privately-owned vessels ready to sail for public or corporate client functions and events. The manual bookings and co-ordination of charter events was ineffective and quite unproductive using phone and paper.

Solution

A completely new web interface was designed and developed for Exclusive Charters, providing clients with options to select and book available vessels, choose from the catering menu and order, make the payment online and access and manage their booking. 
The boat owners were provided with access to an admin dashboard, with availability information kept up to date at all times, showing their own vessel schedule.

Features

  • Personalised login details and privileges and multiple users access system
  • Partial word recognition
  • Autofill from the database
  • Boat availability is in ‘calendar view’
  • Cost calculation is formed of boat size and pick-up/drop-off point
  • Automated notification email to the catering supplier when catering option is chosen
  • Automated confirmation email to the customer with the booking details
  • Automated creation of an invoice and receipt recording

Benefits

Exclusive Charters now provide a quick, easy and efficient service with their new web based booking and job management system, successfully satisfying all the needs and demands of their customers and boat-owners.